Between work and home where does it go?
I have projects lots of them the El Camino that sits in my Garage at home the Camper we got 2 years ago a 7 year old, painting and Grandchildren to have tea parities with. I cook (sometimes) and clean up behind the kids.
I have more, This Blog, documentation, training and more at work. They gave me books to read and more stuff to do on top of the stuff I have to do plus FaceBook and linkedin. Life is busy!
In order to maintain a level of sanity I really need to organize!
I’m Not complaining (although I should) I just have to take one thing at a time. I’m no spring chicken. I work in dos mode most of the time any way. It could only do one thing at a time.
I have scaled back all projects to get the necessary things done, I take small amounts of time to write the Blog and to work with co-workers on the documentation and read when I am not on calls. But when that alarm goes off or the call comes in I drop everything to do what I love and that is assisting the customer.
After isn’t that why we are here?
The end goal of all of this is to assist our clients with the tools we already have (like this Blog) I am to share my experience with all of you so you can learn from my mistakes and become better help desk agents. You are getting better at this, so much so I am getting scared to leave. I might miss something.
Now I have a pen pal. I haven’t written! I haven’t written to my Brother in 3 years! What will I say? What can I say?
Want some tea?
Thursday, January 15, 2009
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1 comment:
I hear you loud and clear on this post. Things just get busier and busier, but that just makes employees all the more valuable. I think you are a really good example to those at the help desk because you really do put the customer first. And it's true, that's why we are here.
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