Karma is fixed to the wheel of life some call it Biorhythm or the UP’s and downs of life. Dharma is revealed to us this way.
The Dharma is the truth as it actually is. Always changing, always re-inventing itself.
Good things happen and bad things happen not withstanding they are just things. How we react is where good and bad come from.
After my short sabbatical I returned to the business of the Fire and started getting bids on the rebuild. The costs are getting lower and lower and we now have a plan.
I haven’t heard from the adjuster in a while (remember he said we will communicate better?) So I e-mailed him a week after sending in my inventory asking if he got it. I called the very next day and left one of “those” voice mails, asking if he received the e-mail, and asked him to call. Three days later I called him again with a little more emotion and asked if he got the e-mail. Fifteen minutes later I got an e-mail indicating he did but I wasn’t supposed to do web research to get replacement costs. “We have a team that does that for you!” Then 3 days later he calls me almost angry that I did do the research. I explained replacement cost is relevant to the area you live in, and his company won’t cheat me.
The restoration company called they said the Adjuster indicated the payment for the work preformed on the house was in the mail 2 weeks ago. I asked about that (using direct quotes and names) he said it was approved on Friday last week. I asked so? Which is it? In the mail? Or in to be approved?
The tune suddenly changed. I like to call this guy on his Bovine Excrement. (Family site you know?)
I explained my Insurance Agent is now involved and that he will be calling and checking on the progress. This did not please the adjuster at all! (I am beginning to see a pattern here, aren’t you?) I really liked it when he said that wasn’t necessary. The roll of the “Insurance Agent” is to sell the policy and make sure the policy is executed to the benefit of all parties.
The agent is looking out for our best interest and will let us know when to contact the attorneys.
Still the bids come and still getting lower….
I Have been getting better at being the customer in order to get what I need done. I have to remember that I have to deliver to my customers as well. This is called walking in the customer’s shoes!
What we do in life is reflected in how life does us this is karma When we do just the basics in our work we are called sloppy, inept and we don’t communicate with the customer. This makes us look bad.
On the other hand when we do all the steps and follow through regardless of the outcome and pass this information to our coworkers or our clients we have done all we can do. This is called good customer service and will maintain customers for a long time.
My wife likes the saying what goes around comes around. Sounds like the wheel of life.
Wednesday, April 15, 2009
Thursday, April 9, 2009
Stress, Therapy and Push Rods
As many of you may have noticed I have been away for a few days. With all the “Stuff” going on the Garage, The Bills and the pressures here at work all came to a head the other day. Someone blasted me for doing my job when the rules were never expressed over the task at hand (pleasing the customer and a parent) I placed someone on a do not call list. I do this all the time for clients and have never had a problem until this one. With that the camels back broke and I packed my desk, made a fool of my self then took 2 ½ days off to relieve the stress that had been building for too long.
I went home with my desk stuff and sacred my daughter (thought I got Fired) I explained in a shaky voice I am Burnt out! By that I meant 4 years of no vacation 4 hours of sleep at night Mounting pressure from all sides have done me in.
My truck hadn’t run well for a couple of weeks so I took that time to do major surgery on it. Long story short after 1 day of tearing it down and looking to the job of replacing head gaskets. I found a thrown rod. By this time (having enjoyed turning a wrench for a whole day) it was a simple four-dollar repair. I had set myself a goal of being done by 12 noon Wednesday. I was done at 11:15 am. My truck runs far better now, I didn’t think about work, I hardly noticed there was no garage behind me. Just my engine and busy hands.
After I started the truck, A stream of calm washed over me. The sun was brighter the breeze cooler and the stress just went away.
Contractors are coming by to give estimates on the garage (first one was 42,600) to rebuild. Better sounding numbers are ahead and I can’t wait to get this part of the story finished.
I work a lot, I do more than is required by my employers because I am built that way. I stay up late to attend to the needs of my family and help out as much as I can.. Makes for a long day and short amounts of sleep. I just had to take a few days off to collect myself and now I am back and better than ever.
My Friend and Mentor, Bill gave me a flier on how to cope with stress. Simple things like change your environment, take a walk do something like a hobby (rebuild the upper half of your engine) to get away from the situation for awhile. I should have read it before I got all stressed out, So a note to self: do not should yourself!
My thanks to my managers and those who have followed my train wreck so far for understanding. I hope nobody has to be driven to take a few days off. Keep something on the back burner to keep your sanity. I know I will. Take time if you need it or take time when you don’t. Just take the time to get away from the stresses we all face and let life happen for just a little while. All the important things will be there when you get back.
I went home with my desk stuff and sacred my daughter (thought I got Fired) I explained in a shaky voice I am Burnt out! By that I meant 4 years of no vacation 4 hours of sleep at night Mounting pressure from all sides have done me in.
My truck hadn’t run well for a couple of weeks so I took that time to do major surgery on it. Long story short after 1 day of tearing it down and looking to the job of replacing head gaskets. I found a thrown rod. By this time (having enjoyed turning a wrench for a whole day) it was a simple four-dollar repair. I had set myself a goal of being done by 12 noon Wednesday. I was done at 11:15 am. My truck runs far better now, I didn’t think about work, I hardly noticed there was no garage behind me. Just my engine and busy hands.
After I started the truck, A stream of calm washed over me. The sun was brighter the breeze cooler and the stress just went away.
Contractors are coming by to give estimates on the garage (first one was 42,600) to rebuild. Better sounding numbers are ahead and I can’t wait to get this part of the story finished.
I work a lot, I do more than is required by my employers because I am built that way. I stay up late to attend to the needs of my family and help out as much as I can.. Makes for a long day and short amounts of sleep. I just had to take a few days off to collect myself and now I am back and better than ever.
My Friend and Mentor, Bill gave me a flier on how to cope with stress. Simple things like change your environment, take a walk do something like a hobby (rebuild the upper half of your engine) to get away from the situation for awhile. I should have read it before I got all stressed out, So a note to self: do not should yourself!
My thanks to my managers and those who have followed my train wreck so far for understanding. I hope nobody has to be driven to take a few days off. Keep something on the back burner to keep your sanity. I know I will. Take time if you need it or take time when you don’t. Just take the time to get away from the stresses we all face and let life happen for just a little while. All the important things will be there when you get back.
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