Will it go Round in circles?

Karma is fixed to the wheel of life some call it Biorhythm or the UP’s and downs of life. Dharma is revealed to us this way.
The Dharma is the truth as it actually is. Always changing, always re-inventing itself.
Good things happen and bad things happen not withstanding they are just things. How we react is where good and bad come from.
After my short sabbatical I returned to the business of the Fire and started getting bids on the rebuild. The costs are getting lower and lower and we now have a plan.
I haven’t heard from the adjuster in a while (remember he said we will communicate better?) So I e-mailed him a week after sending in my inventory asking if he got it. I called the very next day and left one of “those” voice mails, asking if he received the e-mail, and asked him to call. Three days later I called him again with a little more emotion and asked if he got the e-mail. Fifteen minutes later I got an e-mail indicating he did but I wasn’t supposed to do web research to get replacement costs. “We have a team that does that for you!” Then 3 days later he calls me almost angry that I did do the research. I explained replacement cost is relevant to the area you live in, and his company won’t cheat me.
The restoration company called they said the Adjuster indicated the payment for the work preformed on the house was in the mail 2 weeks ago. I asked about that (using direct quotes and names) he said it was approved on Friday last week. I asked so? Which is it? In the mail? Or in to be approved?
The tune suddenly changed. I like to call this guy on his Bovine Excrement. (Family site you know?)
I explained my Insurance Agent is now involved and that he will be calling and checking on the progress. This did not please the adjuster at all! (I am beginning to see a pattern here, aren’t you?) I really liked it when he said that wasn’t necessary. The roll of the “Insurance Agent” is to sell the policy and make sure the policy is executed to the benefit of all parties.
The agent is looking out for our best interest and will let us know when to contact the attorneys.
Still the bids come and still getting lower….
I Have been getting better at being the customer in order to get what I need done. I have to remember that I have to deliver to my customers as well. This is called walking in the customer’s shoes!
What we do in life is reflected in how life does us this is karma When we do just the basics in our work we are called sloppy, inept and we don’t communicate with the customer. This makes us look bad.
On the other hand when we do all the steps and follow through regardless of the outcome and pass this information to our coworkers or our clients we have done all we can do. This is called good customer service and will maintain customers for a long time.
My wife likes the saying what goes around comes around. Sounds like the wheel of life.